Customer Experience/ Order Entry Specialist

Norfolk, VA
Full Time
Mid Level
Customer Experience Specialist
Temp-to-Hire

Start: ASAP
Pay Range: $20–$23/hour DOE
Location: Norfolk, VA 23455
Shift: 8am-5om M-F IN OFFICE

Qualifications & Skills:
  • Proficient with high volume data entry 
  • Previous experience in order entry or data entry preferred.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Strong attention to detail; process accuracy and flawless execution
  • Clear, professional communication and cross-functional collaboration
  • Calm, solutions-oriented approach to complex orders/customer issues
  • Customer-focused mindset (internal and external)
  • Highly organized; effective time management
  • Self-directed learner; detail-oriented
  • D365 experience preferred
  • Experience with order management systems or ERP a plus
  • Proficient with Microsoft platforms especially Excel 
  • previous customer service or administrative experience in order execution
  • Must pass background and drug scree
Education: 
  • High school diploma required
  • College degree preferred
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